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Business

Customer service priority at CounterMakers

10/4/2012 - West Side Leader
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By Maria Lindsay

CounterMakers can help customers create new kitchens, including custom-designed features, shown above.
Photos courtesy of CounterMakers
SHARON — CounterMakers has been installing counters and cabinets for residential and commercial customers for more than 30 years.

The business also designs and installs products for bathrooms, shown above, and offices.
Located at 80 Medina Road, the business is owned by Tim and Alice Benton.

“We are a family-owned business that has had an A-plus rating for many years,” said company President Tim Benton. “We have three generations of families coming back to us for products and services.”

Benton said CounterMakers is “not a box-store business” and customer service is a priority.

“We offer personal, expert service,” he said. “We like to make sure our customers are happy with the job we have completed for them.”

Benton stated countertop selections available at CounterMakers include traditional laminates, natural granite, quartz and solid surface products.

The traditional laminates are Formica, Wilsonart and Pionite; solid surface selections include Corian® and Meganite; and the quartz products are Zodiaq and Cambria.

The laminate products and Corian counters are made in-house, and customers seeking products not on display can be ordered, according to Benton. The business is a certified Corian solid surface fabricator, according to the company website.

The business also offers quality Merillat cabinets, as well as several brands of faucets and sinks.

Benton said knowledgeable staff are available to help customers create new kitchens or offices or redesign outdated rooms.

“Our designers can visit a home or office and help customers design what they need at no charge,” he said. “We also do custom work.”

The professionals at CounterMakers not only design and install the products, but they can tear out and dispose of existing structures and can reconnect plumbing where necessary, according to Tim Benton.

Benton suggested customers visit the showroom to see ideas for their rooms offered in the displays and samples of products available. He said experts also are available to help customers with details about their projects.

“We have friendly staff and invite customers to stop in for a look at our products,” said Benton. “We stand by our products and what we build.”

CounterMakers is offering free cutting boards to customers while supplies last.

Business hours are Mondays through Fridays from 8 a.m. to 4:30 p.m. and by appointment on evenings. Call for store hours on Saturdays.

For more information, visit www.countermakers.com, call 330-239-4001 or email countermakers@aol.com.

Editor’s note: Advertiser features appearing in the West Side Leader are provided as a service to the advertiser and our readers. They do not serve as an endorsement of any company, person, product or service. All information contained in these features comes directly from interviews with company owners or their representatives and from additional materials provided by them.

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